Accessibility Statement

TrustWatt is committed to making our platform accessible to everyone, including people with disabilities.

Our Commitment

We're continuously working to improve accessibility across TrustWatt. This includes:

• Clear, readable text with sufficient colour contrast
• Keyboard navigation for all interactive elements
• Alt text for images where meaningful
• Clear focus indicators for interactive elements
• Logical heading structure
• Form labels and error messages that are clear and helpful

Known Limitations

We're aware that some parts of TrustWatt may not yet fully meet accessibility standards. We're actively working to address these:

• [Placeholder — List any known accessibility issues here when identified]
• Some interactive charts may not be fully accessible to screen reader users
• Some third-party embedded content may have accessibility limitations

As we identify issues, we prioritise fixes and aim to resolve them as quickly as possible.

Compatibility with Assistive Technology

TrustWatt is designed to work with:

• Screen readers (VoiceOver, NVDA, JAWS)
• Screen magnifiers
• Voice recognition software
• Keyboard-only navigation

If you encounter issues with specific assistive technology, please let us know.

Alternative Formats

If you need content in an alternative format (such as large print, audio, or easy read), please contact us and we'll do our best to help.

Feedback and Reporting Issues

We welcome feedback on the accessibility of TrustWatt. If you encounter barriers or have suggestions:

• Email us at [CONTACT EMAIL]
• Include the URL of the page and a description of the issue
• Let us know what assistive technology you're using (if applicable)

We aim to respond to accessibility feedback within 5 working days.

Enforcement

If you're not satisfied with our response to an accessibility issue, you can contact the Equality Advisory Support Service (EASS):

• equalityadvisoryservice.com

How We Test

We test TrustWatt for accessibility using:

• Automated accessibility testing tools
• Manual keyboard navigation testing
• Screen reader testing (VoiceOver, NVDA)
• Colour contrast analysis

We conduct accessibility reviews when launching new features and regularly audit existing pages.

Contact

For accessibility questions or to request alternative formats:
Email: [CONTACT EMAIL]